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About Abdeenx

Abdeenx is a digital services company and creative studio headquartered in Kigali, Rwanda. We design and build digital products, websites, and web experiences for clients across Rwanda and globally. References to “Abdeenx”, “we”, “us”, or “our” in these terms refer to Abdeenx.

By accessing abdeenx.com or engaging our services, you (“the client” or “you”) agree to be bound by these terms and conditions.

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Acceptance of terms

By using this website, purchasing a digital product, or entering into a service agreement with Abdeenx, you confirm that you have read, understood, and accepted these terms. If you do not agree with any part of these terms, you must not use our website or services.

These terms apply to all visitors, clients, and users of abdeenx.com, regardless of your country of residence or the nature of your engagement.

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Services offered

Abdeenx provides the following types of digital services:

• Web design and development (custom websites, web applications, landing pages)
• Project-based one-time engagements
• Monthly retainer arrangements
• Downloadable digital products (templates, UI kits, design assets)

The specific scope, deliverables, timelines, and pricing for each engagement are defined either in a separate project proposal, service agreement, or at the point of purchase.

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Project-based engagements

For one-time or fixed-scope projects, a written proposal or statement of work (SOW) will be provided before work begins. This document outlines the deliverables, timeline, payment schedule, and any other project-specific terms.

Work begins only after an initial deposit has been received, as specified in the proposal. Any changes to the agreed scope may result in additional charges and revised timelines, and must be agreed upon in writing by both parties.

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Monthly retainers

Retainer agreements provide ongoing access to Abdeenx’s services on a recurring monthly basis. The scope of work, hours included, and terms of the retainer are defined in the retainer agreement signed by both parties.

• Retainer fees are due at the beginning of each billing cycle.
• Unused hours or capacity within a billing cycle do not carry over to the following month unless otherwise agreed in writing.
• Either party may terminate a retainer arrangement by providing a minimum of 30 days’ written notice.
• Abdeenx reserves the right to adjust retainer pricing with a minimum of 30 days’ notice.

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Downloadable digital products

Abdeenx may offer digital products (such as website templates, UI kits, or design assets) for direct purchase and download via abdeenx.com.

• All digital product purchases are final. No refunds are offered once a file has been delivered or made available for download.
• Digital products are licensed for use, not sold. Unless otherwise stated, a single-user license is granted for personal or commercial use by the purchaser.
• Redistribution, resale, or sub-licensing of our digital products is strictly prohibited without express written permission from Abdeenx.

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Payment terms

All prices are quoted in the currency stated in your proposal or at the point of purchase. Unless otherwise agreed:

• Project deposits are due before work commences.
• Final payments are due upon project completion and before delivery of final files or launch.
• Invoices are payable within 7 days of issuance unless stated otherwise.
• Late payments may result in project delays or suspension of services.

Abdeenx accepts payments via the methods specified in each proposal or invoice. International clients are responsible for any applicable banking or currency conversion fees.

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Refund policy

We invest significant time, expertise, and resources from the commencement of any engagement. By making a payment, you acknowledge and accept that no refunds will be issued under any circumstances, including cancellation, dissatisfaction, or failure to provide required materials or feedback.

If you have concerns about the quality or direction of work, we encourage you to raise them early — we are committed to delivering work that meets the agreed scope and to resolving issues in good faith.

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Intellectual property

Upon receipt of full and final payment for a project, all intellectual property rights — including source files, design assets, and deliverables — are transferred to the client. Until full payment is received, all work remains the exclusive property of Abdeenx.

Abdeenx reserves the right to display completed work in its portfolio and marketing materials unless the client has requested confidentiality in writing prior to project commencement.

Third-party assets (fonts, stock images, plugins, or libraries) incorporated into your project are subject to their respective licenses. It is the client’s responsibility to maintain valid licenses for any third-party assets after delivery.

For downloadable digital products, Abdeenx retains all ownership rights. Purchasing a digital product grants you a non-exclusive, non-transferable license to use it as specified.

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Client responsibilities

To ensure projects are delivered on time and to a high standard, clients agree to:

• Provide all required content, materials, and access credentials in a timely manner.
• Respond to requests for feedback, approvals, or clarifications within agreed timeframes.
• Ensure that any materials provided to Abdeenx do not infringe the intellectual property rights of any third party.
• Promptly notify Abdeenx of any changes that may affect the project scope or timeline.

Delays caused by failure to meet these responsibilities may result in revised timelines or additional charges.

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Limitation of liability

To the fullest extent permitted by applicable law, Abdeenx shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our services or website, including but not limited to loss of revenue, data, or business opportunity.

Abdeenx’s total liability to any client for any claim arising out of or related to our services shall not exceed the total amount paid by the client to Abdeenx in the three months preceding the claim.

We do not warrant that our website or any delivered digital products will be free from errors, interruptions, or vulnerabilities, and we accept no liability for issues arising from third-party platforms, hosting environments, or software.

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Governing law

These terms and conditions are governed by and construed in accordance with the laws of the Republic of Rwanda. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Rwanda.

For international clients, you acknowledge and agree that Rwandan law governs your engagement with Abdeenx, regardless of your country of residence or the location from which you access our services.

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Changes to these terms

Abdeenx reserves the right to update or modify these terms and conditions at any time. Changes will be effective upon posting to abdeenx.com with a revised “last updated” date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

We encourage you to review these terms periodically to stay informed of any updates.

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Contact us

If you have any questions about these terms and conditions, please reach out to us: